MD London offers a fairly focused route through hair shopping: electrical tools, brushes and a numbered styling range, under hairdresser Michael Douglas’s brand. That can make a refreshing change from scrolling through three hundred near-identical bottles while your tea quietly gives up.
The useful question is whether that tidy range makes the right purchase easier. This is a desk-based review of MD London’s shop, prices and published policies, checked on 30 October 2026. We have not used its products, so cannot assess drying results, handling in practice or how a styling product behaves on your hair.
What does MD London sell?
The range spans hair tools, brushes and the Numbers styling products. It is worth treating those as separate buying decisions: an electrical tool is a considered purchase, while a styling product introduces different questions about texture, routine and whether you will actually use it.
As a price reference, the BLOW hair dryer page showed £199 with Casal Blue selected. The listed package includes a diffuser and concentrator, which helps you see what is included before pricing up extras. Inclusion alone does not establish whether either attachment will suit your preferred styling routine.
The Hot Offers page showed Numbers styling products at £15 each and selected brush bundles at £61.90. Compare the exact contents with what you need rather than assuming a bundle is automatically good value. A spare brush you never reach for is still a spare brush, however handsome the basket looks.
Who might find the shop useful?
MD London looks worth browsing if you prefer a smaller brand range and want to consider tools, brushes and styling products together. The distinct product groups give you a manageable shortlist. That is a convenience judgement about the shop, rather than evidence that the products will outperform alternatives.
At £199, BLOW deserves more thought than an impulse replacement. Start with what frustrates you about your present dryer, then check the product information against that need. If yours works well and you simply fancy a different colour, the sensible upgrade budget may be £0. Piglington supports this glamorous financial strategy.
For another hair-tool retailer to investigate, our Bellissima Italia review considers a separate shop and its buying considerations. It is a further shopping starting point, rather than a hands-on comparison between the two brands.
Delivery: allow for the policy mismatch
MD London’s delivery policy lists standard delivery at £4.99 below £50, with free standard delivery from £50. It describes Royal Mail second-class tracked delivery taking 3–5 working days, with a 1pm ordering cut-off. It also lists a specific £2.50 delivery charge for three styling products totalling £45.
Faster options on that page include £6.70 for 1–2 working days and £6.75 for next-day delivery when ordered before 1pm. These are published service descriptions, not a promise that a parcel will reach you on a particular date; the page also warns of processing delays at busy times.
There is a material wrinkle. The FAQs describe DPD delivery for UK mainland addresses and allow up to seven days at busy periods, whereas the delivery page names Royal Mail. Their geographical wording differs too: the FAQs mention the Channel Islands, while the delivery page says UK shipping.
For a birthday, trip or address outside the mainland, confirm your postcode, carrier and expected date at checkout or with the team before paying. Do not build a time-critical purchase around whichever page happens to sound quicker.
Returns: check the product type carefully
The returns policy gives an unused electrical tool a 28-day return window from purchase, with original packaging and resaleable condition required. Although the section heading also mentions brushes and SAC, that specific paragraph refers to electrical tools. Ask which terms apply to a brush or bag rather than assuming identical treatment.
For a non-faulty return, the merchant says the customer pays postage and should retain proof. Faulty items follow a different route, with a return label provided. It allows seven working days for inspection and aims to complete the process within 14 working days. Those are stated processing targets, rather than a guaranteed refund date.
The Numbers styling range needs particular care: MD London says it does not accept returns for change of mind, selection or dissatisfaction with results, apart from confirmed faults. Buying a bottle simply to see whether you like the result therefore carries a different practical risk from browsing unopened electrical tools. This is the merchant’s stated policy, rather than a complete account of statutory rights.
Warranty wording needs clarification
The warranty page describes two-year cover for mechanical and electrical defects on UK electrical purchases from 1 September 2025, subject to its conditions and an original receipt. It excludes matters such as misuse and tampering. Listed clearance and end-of-line sales routes have a one-year warranty instead.
However, the FAQs still describe two years if registered. Before buying, clarify the warranty for your exact item, sales route and any registration requirement. Keep that answer and the receipt. The published information is useful, but the discrepancy prevents a confident blanket promise of two-year cover.
How can you contact the team?
There is a contact form, and the returns policy lists contactus@mdlondon.co.uk. The contact page aims for a reply within 24 hours; return instructions have a separate target of 48 business hours. We have not contacted support, so cannot judge response speed or how a problem would be handled. Keep your order number and a record of any advice.
Verdict: a useful shortlist, with homework attached
MD London is worth a closer look for shoppers who want a focused hair-care range and are comfortable making a considered tool purchase. The included BLOW attachments and visible prices help frame a basket, while the delivery threshold makes the total easier to work out.
The main reservations are the substantial dryer price, restrictive stated styling-product returns and inconsistent delivery and warranty wording. Check those details before committing. If the order is urgent, or you want to try a product and return it simply because the result disappoints, resolve that point first.
Useful links: Browse MD London · Delivery details · Returns policy · Contact the team.