A watering can can be a tool you tuck behind the shed, or something you rather enjoy leaving beside the houseplants. Haws caters for both, with small plastic cans, colourful indoor metal designs and larger outdoor models. The temptation is to choose the prettiest one. The better question is whether its size, spout and delivered price suit the job.
This is a desk-based review of Haws’ UK website, product information and shopping policies, checked on 5 October 2026. We have not tested the cans, their pouring performance or their durability. Piglington is supervising the windowsill rather than pretending to have conducted a laboratory watering trial.
What does Haws sell, and who might it suit?
The indoor range mixes plastic, galvanised steel and copper options, with different capacities and attachments. Haws also sells outdoor cans, replacement roses and accessories. A rose is the perforated attachment used to turn a direct stream into a spray; check whether your chosen model includes one.
That choice makes Haws interesting for houseplant owners, gardeners replacing a particular can, and gift buyers who want something practical with a bit of personality. Someone who simply needs the cheapest vessel for carrying water may find the metal range harder to justify.
If you are also choosing pots for the same corner, our Gardenesque review covers a separate gardenware shopping option. Here, the focus is the watering can itself and the terms of buying it directly from Haws.
Plastic or metal: look beyond the colour
Two current listings show how widely the budget can vary. The green Bartley Burbler was £10.99 when checked: a small plastic indoor can supplied with a removable rose. The green Rowley Ripple, a galvanised steel indoor can with a curved spout and supplied rose, was £70. These are examples, not fixed prices or a claim that every colour costs the same.
The product pages give dimensions, filling height, weight and capacity. Those details are useful: measure the space beneath your tap and where you plan to store the can. Check the stated litre capacity as well as the pint or gallon label, and consider the weight when filled. A lovely long spout is less lovely if the whole thing will not fit in the cupboard.
Our view is that the metal premium needs a reason you care about, such as the finish, shape or gift appeal. We cannot tell you that it waters better or will outlast a cheaper can. Compare the exact model, included rose and total cost with other retailers before deciding.
Delivery costs and conflicting dispatch guidance
Haws’ delivery information lists £4.95 for standard Royal Mail delivery, £6.95 for its express Royal Mail option and £8.95 for DPD. Certain longer ranges must travel by DPD. For long items, it lists £12.95 to Northern Ireland and £36.50 to the Scottish Highlands and Islands. Your address and chosen can therefore matter; use the checkout quote for the actual charge.
The site advertises free shipping on orders over £99, with conditions. Do not assume every destination or long-item order qualifies, and do not add an unwanted accessory merely to chase the threshold.
Dispatch guidance needs checking. The delivery page and help article say orders placed before 2pm Monday to Friday are usually dispatched that day. The shipping policy instead says Haws aims to dispatch within 3–5 working days, followed by a typical 1–3 working days for standard UK delivery. Those are different expectations. Ask Haws which applies to your order if a birthday or planting weekend depends on it; neither wording is a guaranteed arrival date.
Returns: ask about the deadline and exchanges
The refund policy says to contact Haws within 28 days of delivery, then send the item back within a further 14 days. Unwanted goods must be unused, in their original packaging and resalable. It says refunds follow inspection within 14 days and return postage is not covered unless an item was faulty, damaged or sent in error.
There is another inconsistency: the returns help article starts its 28-day period from purchase and discusses exchanges, while the refund policy says exchanges are unavailable. Confirm the applicable deadline and process before ordering, especially for a gift. Keep the packaging and arrange the return promptly rather than relying on the longer interpretation.
Personalised or custom items are among the refund policy’s exclusions. For a damaged or incorrect order, contact Haws with photos and agree the next steps and postage arrangements before sending it back.
The guarantee has limits and possible postage costs
The Haws guarantee covers manufacturing faults, with different periods by product type: plastic cans generally have three years, indoor metal cans five, and outdoor metal cans ten. The Cradley Deluxe has its own five-year listing. Check your exact model rather than assuming the longest period applies.
Exclusions include normal wear, accidental damage, misuse, frost damage, chemical corrosion or staining, and second-hand purchases. For claims after 12 months, or faults that photographs cannot show, Haws says it will require the can back for inspection at the customer’s postage expense. A long guarantee is useful information, but it is not a promise of free replacement whatever happens.
Support and the Gruntled verdict
For questions, Haws lists general@haws.co.uk and 0121 420 2494, with telephone office hours Monday–Thursday, 8am–4pm. Its contact page aims to answer messages within 24 hours Monday–Thursday; that is a service aim, not a response we have tested.
Haws is worth browsing if you want a choice of watering-can shapes and finishes, with model specifications and replacement accessories to explore. Choose the capacity and attachments first, then decide whether the metal finish is worth the extra spend. Before paying, check the delivered total and get clarification on dispatch and returns. That should leave you buying a can for your plants, not just for its very persuasive photograph.
Useful links
Haws website · Help centre · Refund policy · Guarantee details